How to fix a toxic team culture.
Sadly this is such a regular feeling for many leaders. As with my previous blog on ‘How to manage an employee who avoids accountability’, there is no silver bullet answer, but instead looking at breaking it down to find the answer.
Firstly culture starts at the top.
What is accepted/tolerated, paves the way for how an organisation believes everyone should behave.
If you turn a blind eye to employees being late; being absent for meetings; belittling others; then you are giving permission for it to continue.
The key ingredient for every successful organisation is Psychological Safety. A psychological safe environment allows for open collaboration; for regular communication; been able to have even difficult conversations but with a mutual respect for all parties involved.
There are healthy boundaries in place, allowing open discussion with empathy and vulnerability across all levels of employment.
Employees are allowed to make mistakes, but also seek to find a solution for the error too. Learning through collaboration is paramount, with a shared vision across the organisation.
These are the opening steps that I would be asking any organisation do they have in place.